Paul Wilkinson, Brian Johnson IT Service Management from Hell based on Not ITIL

Price for Eshop: 464 Kč (€ 18.6)

VAT 0% included

Condition: New

Availability: E-book delivered electronically online

E-Book information

Publisher: van Haren Publishing

Date: 2007

Pages: 86

EAN/ISBN13: 978-90-8753-187-4

ISBN10: 90-8753-187-7

A humorous approach to a universally adopted standard.

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