Cover of Diana Deibel, Rebecca Evanhoe: Conversations with Things

Diana Deibel, Rebecca Evanhoe Conversations with Things

UX Design for Chat and Voice

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Rosenfeld Media

2021

EPub, PDF
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978-1-933820-86-6

1-933820-86-1

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Welcome to the future, where you can talk with the digital things around you: voice assistants, chatbots, and more. But these interactions can be unhelpful and frustrating-sometimes even offensive or biased. Conversations with Things teaches you how to design conversations that are useful, ethical, and humancenteredbecause everyone deserves to be understood, especially you.

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