Cover of Colin Adamson (EDT), Net Neutrals EU: Online Dispute Resolution

Colin Adamson (EDT), Net Neutrals EU Online Dispute Resolution

An International Business Approach to Solving Consumer Complaints

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AuthorHouse

2015

EPub
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116

978-1-5049-6354-1

1-5049-6354-7

Annotation

Online Dispute Resolution Practical examples of Alternative Dispute Resolution in the US and EU - a handbook for best practice todayand tomorrow A Promise Unfulfilled and What to Do About It - Complaint Handling Now Marc Grainer; Scott Broetzmann, David Beinhacker, and Richard Grainer Online Dispute Resolution - Designing Systems for Effective Dispute Settlement - a US practitioner perspective Jo DeMars Online Dispute Resolution for Business - Embedding Online Dispute Resolution in the Civil Justice System Pablo Cortes Consumer Trust and Business Benefits with ODR Immaculada Barral-Vials Where Law, Technology, Theory and Practice Overlap: Enforcement Mechanisms and System Design Riika Koulu The Experience of Combining Traditional Face to Face Dispute Resolution Mediation with an Online Dispute Resolution Tool - Benefits and Challenges Amy Koltz Online Dispute Resolution Decision Making - A NetNeutrals Practitioner's View Katherine G. Newcomer One Man's View of One Country - ADR & ODR and the future of complaint management in the UK Adrian Lawes

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