Cover of Keith Dawson: Call Center Handbook

Keith Dawson Call Center Handbook

Price for Eshop: 1860 Kč (€ 74.4)

VAT 0% included

New

E-book delivered electronically online

E-Book information

CRC Press

2007

PDF
How do I buy e-book?

284

978-1-4822-8062-3

1-4822-8062-0

Annotation

This book is for people who work in a call center and common traits the call center location must offer. It contains practical observations about how to use particular technologies, and ideas about how to run the call center, which has become its own corporate discipline.

Ask question

You can ask us about this book and we'll send an answer to your e-mail.