Cover of Baboo Kureemun, Robert Fantina: Your Customers' Perception of Quality

Baboo Kureemun, Robert Fantina Your Customers' Perception of Quality

What It Means to Your Bottom Line and How to Control It

Price for Eshop: 1305 Kč (€ 52.2)

VAT 0% included

New

E-book delivered electronically online

E-Book information

Taylor and Francis

2011

PDF
How do I buy e-book?

225

978-1-4398-9123-0

1-4398-9123-0

Annotation

Providing the insight and tools needed to improve the perception your customers have about the quality of your product or service, Your Customers' Perception of Quality: What It Means to Your Bottom Line and How to Control It introduces a ground-breaking model for measuring the impact of quality perception on your bottom line. Allowing you to look

Ask question

You can ask us about this book and we'll send an answer to your e-mail.