Roger Fisher, Scott Brown Getting Together

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Expanding on the principles, insights and wisdom that made GETTING TO YES a worldwide bestseller, Roger Fisher and Scott Brown offer a straightforward approach to creating relationships that can deal with difficulties as they arise. GETTING TOGETHER takes you step-by-step through initiating, negotiating, and sustaining enduring relationships in business, in government, between friends and in the family. The Steps:Rationality Balance emotion with reason. Understanding Learn how others see things. Communication Always consult before decidingand listen. Reliability Be wholly trustworthy, but not wholly trusting. Persuasion, not coercion Negotiate side by side. Acceptance Deal seriously, with those with whom you differ.