Joseph M. Firestone, Mark W. McElroy Key Issues in the New Knowledge Management

Annotation

In 'Key Issues in the New Knowledge Management,' Firestone and McElroy, the architects of the New Knowledge Management (TNKM) provide an in-depth analysis of the most important issues in the field of Knowledge Management.The issues the book addresses are central in the field today:* The Knowledge Wars, or the issue of "how you define knowledge determines how you manage it"* The nature of knowledge processing* Information management or knowledge management?* Three views on the evolution of knowledge management* The role of knowledge claim evaluation in knowledge processing, or the difference between opinion, judgements, information, data, and real knowledge in knowledge management systems* Is culture a barrier in knowledge management?* The Open Enterprise and accelerated sustainable innovation* Portals* How should one evaluate KM software?* Intellectual Capital* Measuring the impact of KM initiatives on the organization and the bottom line* KM and terrorism