A. Michael Coleman Collection Management Handbook

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You don t have to be gifted to be a great credit collector. All you need is a desire to learn from the best.. . . and that s the level of expertise this exhaustively researched volume puts right at your fingertips. The Collection Management Handbook puts you on the fast track to becoming a debt recovery dynamo. Drawing on actual cases from the collection industry s top achievers, this expanded edition redefines collection methodology. Focusing on multiple avenues of strategic creditor recourse, it goes beyond yesterday s dunning notices, showing you how to extract money from the most hard-to-reach nonpaying customers. Order your copy today!