Cover of Ronald J. Baker: Measure What Matters to Customers

Ronald J. Baker Measure What Matters to Customers

Price for Eshop: 1830 Kč (€ 73.2)

VAT 0% included

New

E-book delivered electronically online

E-Book information

Wiley

2007

PDF
How do I buy e-book?

978-0-470-05627-1

0-470-05627-4

Annotation

Measure What Matters to Customers reveals how to capitalize on Key Predictive Indicators (KPIs), the innovative measures that define the success of your enterprise as your customers do. If you want to increase your company's profits by working smarter, this is the book for you.

Ask question

You can ask us about this book and we'll send an answer to your e-mail.