James William Martin Lean Six Sigma for Supply Chain Management, Second Edition

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A Proven 10-Step Solution Process to Identify and Solve Supply Chain Problems Using the Latest Lean MethodsFully revised to cover recent dramatic developments in supply chain improvement methodologies, this strategic guide brings together the Six Sigma and Lean manufacturing tools and techniques required to eliminate supply chain issues and increase profitability. This updated edition offers new coverage of enterprise kaizen events, big data analytics, customer loyalty metrics, security, sustainability, and design for excellence.The structured 10-Step Solution Process presented in the book ensures that clear goals are established and tactical objectives are consistently met through the deployment of aligned Lean Six Sigma projects. Written by a Master Black Belt and Lean Six Sigma consultant, this practical resource also provides an inventory model and Excel templates for download at www.mhprofessional.com/LSSSCM2.Lean Six Sigma for Supply Chain Management, Second Edition, covers: Lean Six Sigma applications for service, supply chain, and manufacturing systemsDeploying Lean Six Sigma projects using Lean tools and modelsDemand management impact on Lean Six Sigma projectsLead time impact on Lean Six Sigma projectsRoot-cause analysis using Six Sigma Tools (with operations research methods)Applications to Lean Six Sigma supply chains and third-party logisticsBig data analytics, security, and sustainability applicationsVoice of the Customer, Kano, and loyalty metricsSupply chain design for excellence methodsLean Six Sigma maturity model