E-Books - Customer services

Customer Relationship Management

Price for Eshop: 1925 Kč (€ 77.0)

Format: E-Book, Publisher: Taylor and Francis

Availability: E-book delivered electronically online

Humorvolle Kommunikation bei Serviceversagen

Eine empirische Analyse der Wirkung von Humor auf Konsumenten infolge aufgetretener Service-Fehler

Price for Eshop: 1126 Kč (€ 45.0)

Format: E-Book, Publisher: Springer Fachmedien Wiesbaden

Availability: E-book delivered electronically online

Silver Market Phenomenon

Marketing and Innovation in the Aging Society

Price for Eshop: 1549 Kč (€ 62.0)

Format: E-Book, Publisher: Springer Berlin Heidelberg

Availability: E-book delivered electronically online

Media Center in der Unternehmenskommunikation

Wie Sie eine professionelle digitale Content-Plattform aufbauen, etablieren und nachhaltig betreiben

Price for Eshop: 1056 Kč (€ 42.2)

Format: E-Book, Publisher: Springer Fachmedien Wiesbaden

Availability: E-book delivered electronically online

Marketing Wisdom

Price for Eshop: 1549 Kč (€ 62.0)

Format: E-Book, Publisher: Springer Nature Singapore

Availability: E-book delivered electronically online

Multidimensional Analysis of Conversational Telephone Speech

Price for Eshop: 2520 Kč (€ 100.8)

Format: E-Book, Publisher: Springer Nature Singapore

Availability: E-book delivered electronically online

Collaborative Customer Relationship Management

Taking CRM to the Next Level

Price for Eshop: 1267 Kč (€ 50.7)

Format: E-Book, Publisher: Springer Berlin Heidelberg

Availability: E-book delivered electronically online

Back to the Future: Using Marketing Basics to Provide Customer Value

Proceedings of the 2017 Academy of Marketing Science (AMS) Annual Conference

Price for Eshop: 5055 Kč (€ 202.2)

Format: E-Book, Publisher: Springer International Publishing

Availability: E-book delivered electronically online

Boundary Blurred: A Seamless Customer Experience in Virtual and Real Spaces

Proceedings of the 2018 Academy of Marketing Science (AMS) Annual Conference

Price for Eshop: 7026 Kč (€ 281.0)

Format: E-Book, Publisher: Springer International Publishing

Availability: E-book delivered electronically online