E-Books - Customer services

Four Stages of Highly Effective Crisis Management

How to Manage the Media in the Digital Age

Price for Eshop: 4243 Kč (€ 169.7)

Format: E-Book, Publisher: Taylor and Francis

Availability: E-book delivered electronically online

Introduction to Service

What It Is and What It Should Be

Price for Eshop: 153 Kč (€ 6.1)

Format: E-Book, Publisher: iUniverse

Availability: E-book delivered electronically online

Analyzing the Cultural Diversity of Consumers in the Global Marketplace

Price for Eshop: 5632 Kč (€ 225.3)

Format: E-Book, Publisher: IGI Global

Availability: E-book delivered electronically online

Become ITIL(R) 4 Foundation Certified in 7 Days

Understand and Prepare for the ITIL Foundation Exam with Real-life Examples

Price for Eshop: 1126 Kč (€ 45.0)

Format: E-Book, Publisher: Apress

Availability: E-book delivered electronically online

Implementing SAP CRM

The Guide for Business and Technology Managers

Price for Eshop: 1674 Kč (€ 67.0)

Format: E-Book, Publisher: CRC Press

Availability: E-book delivered electronically online

Service Management

The New Paradigm in Retailing

Price for Eshop: 2520 Kč (€ 100.8)

Format: E-Book, Publisher: Springer New York

Availability: E-book delivered electronically online

Salesforce For Dummies

Price for Eshop: 832 Kč (€ 33.3)

Format: E-Book, Publisher: Wiley

Availability: E-book delivered electronically online

Salesforce For Dummies

Price for Eshop: 832 Kč (€ 33.3)

Format: E-Book, Publisher: Wiley

Availability: E-book delivered electronically online

Advances in Luxury Brand Management

Price for Eshop: 4492 Kč (€ 179.7)

Format: E-Book, Publisher: Springer International Publishing

Availability: E-book delivered electronically online