Managed Heart
Commercialization of Human Feeling
Price for Eshop: 850 Kč (€ 34.0)
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New
English
Expected delivery time 14-30 days
Book information
University of California Press
USA
2012
3 ed
Paperback
352
Standard
315849
978-0-520-27294-1
0-520-27294-3
Psychology: emotions
Annotation
In private life, we try to induce or suppress love, envy, and anger through deep acting or emotion work, just as we manage our outer expressions of feeling through surface acting. This title examines two groups of public-contact workers: flight attendants and bill collectors.
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