Qbq!
The Question Behind the Question
Price for Eshop: 459 Kč (€ 18.4)
VAT 0% included
New
English
Expected delivery time 14-30 days
Book information
Penguin Group USA
USA
2004
Hardcover
115
Standard
243709
978-0-399-15233-7
0-399-15233-4
Choice (Psychology)
Annotation
Addressing the important issue of personal accountability, a noted consultant puts a positive spin on developing an effective solution that avoids blame to address such issues as how to improve a situation, recognize individual contributions, and emphasize personal solutions in order to improve service, teamwork, and adaptability.
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