E-Books - Customer services

Highly Recommended: Harnessing the Power of Word of Mouth and Social Media to Build Your Brand and Your Business

Price for Eshop: 922 Kč (€ 36.9)

Format: E-Book, Publisher: McGraw Hill LLC

Availability: E-book delivered electronically online

Stakeholder-Kommunikation im Web 2.0

Alte Theorien fur neue Medien

Price for Eshop: 1126 Kč (€ 45.0)

Format: E-Book, Publisher: Springer Fachmedien Wiesbaden

Availability: E-book delivered electronically online

Erfolgreiches Beschwerdemanagement

Wege zu Prozessverbesserungen und Kundenzufriedenheit

Price for Eshop: 1239 Kč (€ 49.6)

Format: E-Book, Publisher: Springer Fachmedien Wiesbaden

Availability: E-book delivered electronically online

Moving into Mass Customization

Information Systems and Management Principles

Price for Eshop: 2520 Kč (€ 100.8)

Format: E-Book, Publisher: Springer Berlin Heidelberg

Availability: E-book delivered electronically online

Fast and Efficient Context-Aware Services

Price for Eshop: 2984 Kč (€ 119.4)

Format: E-Book, Publisher: Wiley

Availability: E-book delivered electronically online

Designing the Best Call Center for Your Business

Price for Eshop: 1534 Kč (€ 61.4)

Format: E-Book, Publisher: CRC Press

Availability: E-book delivered electronically online

Service Design for Business

Price for Eshop: 768 Kč (€ 30.7)

Format: E-Book, Publisher: Wiley

Availability: E-book delivered electronically online

Service Design for Business

Price for Eshop: 768 Kč (€ 30.7)

Format: E-Book, Publisher: Wiley

Availability: E-book delivered electronically online

Organization Design

A Practical Methodology and Toolkit

Price for Eshop: 1278 Kč (€ 51.1)

Format: E-Book, Publisher: HRD Press, Inc.

Availability: E-book delivered electronically online