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E-Books - Customer services

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James Poisant

Creating and Sustaining a Superior Customer Service Organization: A Book about Taking Care of the People Who Take Care of the Customers

A Book about Taking Care of the People Who Take Care of the Customers

Price for Eshop: 2497 Kč (€ 99.9)

Format: E-Book, Publisher: ABC-CLIO

Availability: E-book delivered electronically online

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Matthew Pollard

La ventaja del introvertido

Como los introvertidos compiten y ganan

Price for Eshop: 387 Kč (€ 15.5)

Format: E-Book, Publisher: HarperCollins Leadership

Availability: E-book delivered electronically online

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Nadia Pomirleanu (EDT), Babu John-Mariadoss (EDT), John Schibrowsky (EDT)

Experiential Marketing in an Age of Hyper-Connectivity

Navigating the Customer Experience Journey

Price for Eshop: 2774 Kč (€ 111.0)

Format: E-Book, Publisher: Cambridge Scholars Publishing

Availability: E-book delivered electronically online

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Suresh Babu Ponduri

Customer Relationship Management in Selected Service Sector Organizations

Banking, Insurance & Telecommunication Sectors

Price for Eshop: 3432 Kč (€ 137.3)

Format: E-Book, Publisher: Write & Print Publications

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Sapna Popli (EDT), Bikramjit Rishi (EDT)

Crafting Customer Experience Strategy

Price for Eshop: 1953 Kč (€ 78.1)

Format: E-Book, Publisher: Emerald Publishing Limited

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Kevin Popovic

Satellite Marketing

Using Social Media to Create Engagement

Price for Eshop: 1077 Kč (€ 43.1)

Format: E-Book, Publisher: Taylor and Francis

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Kevin Popovic

Satellite Marketing

Using Social Media to Create Engagement

Price for Eshop: 1077 Kč (€ 43.1)

Format: E-Book, Publisher: Taylor and Francis

Availability: E-book delivered electronically online

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David R. Post

Dynamore! 5 Steps to Dynamic Customer Service and More

Price for Eshop: 153 Kč (€ 6.1)

Format: E-Book, Publisher: AuthorHouse

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Peter Prevos

Customer Experience Management for Water Utilities

Price for Eshop: 2080 Kč (€ 83.2)

Format: E-Book, Publisher: IWA Publishing

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Bill Price, David Jaffe

Best Service is No Service

Price for Eshop: 768 Kč (€ 30.7)

Format: E-Book, Publisher: Wiley

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