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E-Books - Customer services

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Gerald A. Michaelson, Steven W. Michaelson

Sun Tzu Strategies for Selling: How to Use The Art of War to Build Lifelong Customer Relationships

How to Use The Art of War to Build Lifelong Customer Relationships

Price for Eshop: 691 Kč (€ 27.6)

Format: E-Book, Publisher: McGraw Hill LLC

Availability: E-book delivered electronically online

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Joseph A. Michelli

Driven to Delight

Delivering World-Class Customer Experience the Mercedes-Benz Way

Price for Eshop: 1152 Kč (€ 46.1)

Format: E-Book, Publisher: Brilliance Audio

Availability: E-book delivered electronically online

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Joseph A. Michelli

New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company

Price for Eshop: 950 Kč (€ 38.0)

Format: E-Book, Publisher: McGraw Hill LLC

Availability: E-book delivered electronically online

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Ofer Mintz

Post-Pandemic Business Playbook

Customer-Centric Solutions to Help Your Firm Grow

Price for Eshop: 1056 Kč (€ 42.2)

Format: E-Book, Publisher: Springer Nature Singapore

Availability: E-book delivered electronically online

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Kiran Mirchandani, Winifred Poster

Borders in Service

Enactments of Nationhood in Transnational Call Centres

Price for Eshop: 985 Kč (€ 39.4)

Format: E-Book, Publisher: University of Toronto Press

Availability: E-book delivered electronically online

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Kiran Mirchandani, Winifred Poster

Borders in Service

Enactments of Nationhood in Transnational Call Centres

Price for Eshop: 985 Kč (€ 39.4)

Format: E-Book, Publisher: University of Toronto Press

Availability: E-book delivered electronically online

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Michael Mohring, Barbara Keller, Rainer Schmidt

CRM in der Public Cloud

Praxisorientierte Grundlagen und Entscheidungsunterstutzung

Price for Eshop: 352 Kč (€ 14.1)

Format: E-Book, Publisher: Springer Fachmedien Wiesbaden

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P. Kelly Mooney

Ten Demandments

Price for Eshop: 719 Kč (€ 28.8)

Format: E-Book, Publisher: McGraw Hill LLC

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Blake Morgan

Customer of the Future

10 Guiding Principles for Winning Tomorrow's Business

Price for Eshop: 563 Kč (€ 22.5)

Format: E-Book, Publisher: HarperCollins Leadership

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Martin A. Moser

Impacts of Customer Relationship Management on Development of Corporations

Price for Eshop: 2098 Kč (€ 83.9)

Format: E-Book, Publisher: Springer Fachmedien Wiesbaden

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